What to Expect on Appliance Delivery Day
Delivery and installation are included with every Rent Something KC rental. Here's exactly how delivery day works, and the five-minute prep that makes it go smoothly.
Every rental includes delivery, installation, and haul-away of your old machine — that's built into the monthly price, not an add-on. It's also me in the truck, so I can tell you exactly what happens on delivery day and the five minutes of prep that make it painless.
Before we arrive
Five minutes of prep saves twenty on site:
- Measure the path, not just the space. The most common delivery-day surprise isn't the hookup — it's the doorway. Measure the narrowest door or stairwell between your entrance and where the appliance is going. Most washers and dryers need about 27–30 inches of clearance.
- Clear the route. Move anything breakable or in the way between the door and the install spot.
- Know where your shutoffs are. For washers, that's the water valves behind or near the machine. You don't need to touch anything — it just helps to know where they are if I have a question.
- Empty the old machine. If I'm hauling away an old washer, check the drum first. You'd be surprised what I've found in there. I'm not judging — but check the drum.
When we arrive
- I bring your set in, place it, and level it.
- Washers: I connect the supply hoses, secure the drain line, and run a short fill-and-drain test to check for leaks.
- Dryers: I connect the vent and cord and verify it heats. (If your home has a gas dryer hookup, mention it when you order so I bring the right machine.)
- Fridges and freezers: I place and level it and give you the rundown on how long to wait before loading it — usually a couple of hours for the temperature to stabilize.
- If you have an old machine, it goes out the door on the same trip.
Before I leave, you'll see your appliance work with your own eyes. I don't leave installs untested.
After delivery
If anything seems off in the first few days — a new noise, a drip, a door that doesn't sit right — call or text me at (913) 214-1115. Service for normal wear and tear is included with every rental, and I typically swing by within 72 hours. You're not bothering me; catching things early is cheaper for both of us.
Scheduling
After you reserve online, I'll reach out to set a delivery window that works for you. I deliver across the Kansas City metro on both sides of the state line — if you're near the edge of the metro, check the service area and I'll confirm your address.