# Returning a rental

Done with your equipment? Here's how pickup and your deposit refund work.

Your rental is month to month, so returning it is simple.

## Tell us you're done

Call or text [(913) 214-1115](tel:+19132141115), or submit a cancellation request from your portal (open the rental and choose the request option in the Service section).

## We schedule a pickup

We'll arrange a pickup window. Our team uninstalls the unit and hauls it out — you don't need to move or disconnect anything.

## Your deposit comes back

Once the unit is back and checked in, monthly billing stops and your deposit is refunded. Normal wear — scuffs, worn seals, the ordinary marks of use — never counts against your deposit.

## Moving within KC?

If you're moving somewhere in the metro, you may not need to return anything — we can often move the rental with you. Call us and we'll figure out the easiest option.