# Accepting a quote

What the quote link we send you shows, how to accept or decline, and what happens after you say yes.

Rather talk it through than order online? We'll put together a quote and
send you a private link by email or text. Everything happens right on your
phone — no sign-in needed.

{% video title="Reviewing and accepting a quote" todo="record" /%}

## Opening your quote

Tap the link in our message. The quote page shows:

- **Your name and quote number** at the top, plus any note we added.
- **Each item** with its quantity and rate.
- **The recurring total** — what you'd pay each billing cycle.
- **One-time amounts**, if any: a refundable deposit or a delivery fee.
- **A "good through" date** — quotes don't stay open forever, so the page
  tells you exactly how long this one is.

{% screenshot alt="A quote page showing items, recurring total, deposit, and the accept and decline buttons" caption="Your quote — items, totals, and one tap to accept" todo="capture" /%}

## Accepting

1. Look everything over. Questions? Just reply to the message we sent the
   link in — the quote stays open while we talk.
2. Tap **Accept quote**.
3. That's it. The page confirms we have your acceptance, and **we'll reach
   out to schedule everything** — delivery, install, and any paperwork
   that's still needed, like signing your rental agreement.

Accepting a quote doesn't charge you anything. As always, billing starts
once your equipment is installed and working — see
[How renting works](/docs/renting-with-us/how-renting-works).

## Declining

Not the right fit? Tap **Decline…** — you can add an optional note about
why (a different size? price? timing?), which genuinely helps us do better.
Changed your mind after declining? Just reply to our message and we'll
take it from there.

## If the link says the quote expired

Quotes have a shelf life. If yours has passed its good-through date, the
page will say so — reply to our message and we'll send a fresh one. Prices
occasionally change between quotes, so a new quote is the accurate one.

{% callout type="note" title="Keep the link private" %}
Your quote link is unique to you and works without a sign-in — anyone with
the link can view it. No payment details live on it, but treat it like any
private link and don't post it publicly.
{% /callout %}

## What comes after acceptance

Once you accept, the journey is the same as an online order: we confirm
details, schedule your delivery window, install, and billing starts on
install day. See
[Delivery and installation](/docs/renting-with-us/delivery-and-installation)
and
[Signing your rental agreement](/docs/your-account/signing-your-rental-agreement).