# Managing your rentals

Reading your rental list and statuses, and everything you can do from a rental's detail page.

Every rental on your account — pending, active, and past — has its own page
with its details, invoices, payments, and documents.

{% video title="Finding and managing your rentals" todo="record" /%}

## The rental list

Open [My rentals](/account/rentals) (or tap **View all rentals** on your
account home). Rentals are grouped into:

- **Pending** — on the way to active: under review, awaiting your
  signature, or waiting on delivery and install.
- **Active** — installed and billing monthly.
- **Past rentals** — completed, returned, or cancelled.

Each card shows the item, the rate, and its current status. Tap a card to
open the rental.

{% screenshot alt="The My rentals page with pending, active, and past sections" caption="Your rentals, grouped by where they are in the journey" todo="capture" /%}

## What the statuses mean

Instead of jargon, each rental shows a plain sentence about where it
stands. The ones you'll see most:

| You'll see | What it means |
| --- | --- |
| Your agreement is ready to sign | Sign it and we can activate your rental |
| Pending review | We're looking your order over and will reach out soon |
| Install pending | We'll reach out to schedule your delivery |
| Your install is scheduled | Watch for a confirmation by email or text |
| Installed, waiting on first payment | Billing is about to start |
| Payment failed — update your card | A charge didn't go through; fixing your card resumes billing |
| Completed / Returned / Cancelled | The rental is closed |

## The rental detail page

The top of the page shows the item, the rate, the start date, and your
agreement number. Below that, expandable sections:

- **Rental details** — delivery address, agreement number, rate, deposit
  (and whether it's paid), start and end dates.
- **Invoices** — every invoice for this rental with its status (Paid,
  Open, Past due, Voided), the amount, a **PDF** download, and a **View**
  link. Open invoices show a **Pay** button. See
  [Invoices and receipts](/docs/your-account/invoices-and-receipts).
- **Payments** — the payment history for this rental: amount, date, and
  status (Paid, Refunded, Failed).
- **Documents** — once your agreement is signed, your **signed rental
  agreement** PDF lives here with a **View** link.

{% screenshot alt="A rental detail page showing details, invoices, payments, and documents sections" caption="Everything about one rental, in one place" todo="capture" /%}

## What you can do from here

- **Sign your agreement** — if it's still waiting, a banner with a
  **Sign agreement** button sits right at the top.
- **Pay an open invoice** — one tap on the **Pay** button charges your
  saved card. See [Making payments](/docs/your-account/making-payments).
- **Download your agreement or an invoice PDF** for your records.

{% callout type="info" title="Service, swaps, and cancellations" %}
Requesting a repair, a swap, or a pickup starts from the quick-action tiles
on [your account home](/account) — **Request service** and
**End rental / pickup** — not from the rental page itself.
{% /callout %}

[View my rentals](/account/rentals){button}