"Month-to-month" gets used loosely in this business, and rent-to-own stores have given appliance renting a reputation for fine print. So here's exactly what the deal is with us — including the parts other companies put in small type.

The price on the page is the monthly price

Each appliance's page shows its monthly rate. That number includes:

Delivery and installation — I bring it, hook it up, and test it before I leave
Haul-away of the old machine it's replacing
Repairs for normal wear and tear — if it breaks from regular use, I fix it, typically within 72 hours of your call

There's no delivery fee, no "service plan" upsell, and no penalty for not renting long enough. I hate surprise fees as much as you do, so there aren't any.

The deposit

Every machine has a refundable deposit, listed on its page. It comes back to you when the machine is returned in good condition. Normal wear — scuffs, worn seals, the stuff that happens when a washer gets used — doesn't count against it.

The agreement

You sign a rental agreement when you order (you can read the full agreement any time — it's public). It's a genuine month-to-month arrangement: it renews each month you keep the machine, and it ends when you return it. There's no minimum term and no early-termination fee.

What we ask from you

Two things, honestly:

Pay the monthly rate on time. Payments run automatically on the card you save at checkout, so in practice this takes care of itself.
Treat the machine like you own it. Normal use is fully on me. Damage from misuse — a cracked door from slamming, a dryer full of melted crayons — is the one category the deposit exists for.

Returning a unit

When you're done, tell me. I schedule a pickup, uninstall the machine, and haul it out — you don't lift anything. Once it's back and checked in, your deposit is returned and the monthly payments stop. That's the whole process.

Rent-to-own vs. renting

Worth spelling out: classic rent-to-own means paying weekly toward eventually owning the appliance, usually at 2–3× its retail price by the time you're done. I can't do that math with a straight face. What we do is simpler — you're renting the use of a working machine, full stop. If your goal is to own a washer someday, buying one outright will beat any rent-to-own plan. If your goal is working laundry now without owning the repair risk or the up-front cost, that's what renting is for.

Questions we didn't answer here? Contact us or call (913) 214-1115 — you'll get a real person, and odds are it's me.